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Read our store policies to learn more about our terms and conditions
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Terms & Conditions
The headings
used in this agreement are included for convenience only and will not
limit or otherwise affect these terms & conditions.
Company Information
For
the purposes of the Electronic Communications & Transactions Act,
25 of 2002 (the “ECT Act”), Amplen Industries (Pty) Ltd.’s information
is as follows, and should be read in conjunction with its product
descriptions and other terms and conditions contained on the website:
General
Systems designed according to customer specifications
Tips, advice and information provided
Access to and use of optional tools
Third-Party Links
Sales & availability of stock
Payment
Delivery of goods
Warranty & Returns
Changes to these terms and conditions
Communication
Termination
Disclaimer
Limitation of liability
Entire agreement
Governing Law
Contact
Questions about the terms & conditions should be sent to us at sales@amplen.co.za
Amplen Industries (Pty) Ltd shall not be required to accept the
return of any goods, unless defective within the warranty period, if at
the customer`s direction the goods have been:
Customers
may return any product bought from Amplen Industries (Pty) Ltd within
the manufacturer warranty period if the product is or becomes defective
under normal usage subject to manufacturer`s warranty policy as outlined
in Amplen Industries (Pty) Ltd`s warranty policy.
Returns
Returns take place after the ordered products have been paid for and have been delivered to the customer.
Non-returnable products
Non-returnable
products include, but are not limited to the following (unless they
arrive defective or damaged at the customer`s delivery address):
Returns process
Please follow the next steps to initiate a return:
Cancellations
Cancellations
take place after the ordered products have been paid for, are possibly
picked and packed by our warehouse staff, but the products have not yet
been handed over to our courier partners, or to a customer`s specific
courier for delivery to the customer.
Please follow the next steps to initiate a cancellation:
Refunds
Refunds will be handled as follows: